Showing posts with label account management. Show all posts
Showing posts with label account management. Show all posts

Tuesday, September 8, 2020

How to buy off your supplier's pricing, if you are from OEM

    This is a simple guide to buy off a contract manufacturer's price.... if you are outsourcing your products for someone to build. 
It is a simple guide that I would like to share. And it also has a simple process flow on how things could be done. 

Why I wrote this blog? I noticed that there are OEM folks that might not be at the competitive position to negotiate with their suppliers. Thus, they could not negotiate for a better pricing & be competitive with their competitors. 


Below is a mindmap guide as an overview, in JPEG form. I do have the PDF copy. 




Here are the details in point forms. If you would like a well formatted copy, please email me.

 How to buy off a supplier's pricing, if you are from OEM
o Pre-requisite
You are involved in supplier pricing
You are from OEM
You need to approve pricing
o What do you need?
A few suppliers
A business or a purpose
An RFQ package
Complete BOM & spec package
Manufacturing flow
Test requirements
ICT or Flying Probe
BST?
Functional test
System Test
Quality requirement
Annual volume
RFQ timeline overall
Sample products or pictures
o What are the catchy items
Incorrect costed BOM
Incorrect UOM
Incorrect labor assumptions
o General Process Flow
Identify business/opportunity
Identify potential contract manufacturers for RFQ
o Reach out to the CMs
Confirm interested, send RFQ
Info
o BOM & specs
o Quality requirement
o Manufacturing flow
o Timeline
o Test requirement
o Any materials with contract pricing?
Provide the list
Provide a specific format for RFQ
o Organize a Q&A session with suppliers
All questions answered
Suppliers worked on RFQ package
Follow up with suppliers for RFQ status
Suppliers to submit RFQ
Review & buy off
o If ok, business award
o Start project? 
o Transfer project
o Qualification plan
Once approved, full business award granted
o How to review? 
Check BOM
Part numbers
o CPN
o MPN
o Description
Qty per
UOM
Obtain internal costed BOM
For comparison purposes
Check process flow from suppliers
Check suppliers' committed capacity
Labor cost
Cost per component price?
o Depends on
EAU
Complexity of product
Stability of design
Items to consider? 
Shop rate
o Building space needed
Depreciation period
Depreciation cost
o Water & electricity
o Total equipment cost
Depreciation period
o Labor required
DL
IDL
o Wastage
o Effective working hours
o Manufacturing process
Clean?
Non clean? 
Cleanroom requirement?
Conformal coating
o Rework rate
EAU
Number of heads used
o To see if there is duplicated stations
Where are the bottlenecks
Suppliers ROCE %
SPI?
SG&A cost
Inco terms

 
If you would like to have more on the strategy, please email me. I can share more on how to catch where the contract manufacturer hides their fat, and what are the items to look at. 

Hope you enjoy this. 
As usual, please email me if you have additional comments or request. Your feedback is highly appreciated.


Thank you & best regards,

Ronald Gan



Sunday, September 6, 2020

Quotation Process for Contract Manufacturing.... an example

     This is an example of how a quotation process is for contract manufacturing environment. 

    There are multiple systems used in the market for contract manufacturers. Some of them are using off the shelf product to carry out a quote. While others may have developed internal system to manage this process. Of course there are pros & cons for these 2 options. Can you list a few?  


    The below picture suggest the first part of the quotation process flow. The second part of the quotation process is actually listed in my earlier blog, named "new business buy off".

   

    There might be technical terms used. Please email me if you have any questions. This could be a basic start for you to learn how to know the whole quotation process works in an EMS industry. 

    Just one additional note, this process can also be used for any major ECO (engineering change order) re-quote. 

    Hope this helps you understand a little bit more on the quotation process in an EMS industry. As usual, I appreciate your feedback & comments. If you need a PDF copy, please email me. 

Thanks. 


Best regards,

Ronald Gan





Sunday, August 30, 2020

Training provided on account management - an overview

    This is the training that I have provided previously on account management in an EMS industry. 

Just to share what are the topics involved in account management.





Below is the list of items as above, in text form:

Account Management Overview & Training

o Company internal Definition

Find from Intranet

o Roles & Responsibilities

o Organization

Customer

Hierarchy 

o Trainings proposed

Usual HR Training

Mandatory Training Required by COO

Cornerstone

o Search "Training Market Sector"

RFQ Explanation

How to use the system?

How to smartly quote

What is this for?

Items to take note

Software & Tools

IBM

o Planning Analytics

o TM1

Power BI

Microsoft Dynamics 365

o Use of CRM

Customer Contacts

Customer Organization

Set opportunities for RFQ

Trigger NPS

VPN

Web based

Citrix

Microsoft Office Tools

Company Intranet navigation

NPS

o Topics to discuss

Miller Heimann

Green sheet

Blue Sheet

CRM

CVN

Customer Review

What is this? 

Format

o In Share point 

Purpose

Attendees

o Who needs to attend?

o Who may attend?

What do you need to do?

o Prepare

o Peer review

o Review with Senior Director

o Review with VP & MSVP

o Anticipate questions

o Access to Power BI

o Access to IBM Planning Analytics (Web1)

o Know how to navigate

P&L

Details

How to obtain the file

Quotation

Process Flow

Ownership

o New

o Existing

OIL

Format

o Customer

o Internal

Finance

TM1

o What is this for?

Planning Analytics

o What is this for?

Pricing File

Contract

Financial Forecast

Site level

Market sector level

Inventory E&O

Branding & Marketing

Self read

Company presentations

o Self learnt

o Expectations

Make mistakes & learn from that

Avoid repeating the mistakes

Pay attention to details

Stand back & think

Methodology

Self learning

o Self explore

Purpose

Multiple ways

Think out of the box

Challenge the status quo

Questions & Answers after reading the materials

Daily 1 hours of calibration session

o 10 am

o 3.30 pm

Practie yourself

o Be hands on

o Don't worry to make mistakes

o Purpose

Learning curve

Overview

Share what is the R&R

Knows what is CM

And know when to push back

Ownership

Responsibility 

Gather previous CMs' experience

Know what is important to CM team

o Characteristics

Open

Resourceful

Always ready

Independent

Leader

Make hard decisions

Strategic

People manager

When in trouble

Always come with proposals/solutions

Salesman

Buyoff & agreement

Pay attention to details

Think & strategize

7 habits

Story teller


If you would like more information, please leave me a message. 

As usual, I appreciate your feedback & comments. 

Thank you very much.


Best regards,
Ronald Gan